Product intelligence
Connect your feedback, calls, tickets and documentation. Humane extracts what customers experience, clusters the evidence, and drafts opportunities for the squad that owns the area.
Humane works best on a laptop or desktop. Visit humane.global there to sign in.
Works with the tools you already use
How it works
Step 1 · Connect
Each member links their own account with read-only access. New items flow in every hour, one source per item, never duplicated.
Zendesk
Read-only access
Gong
Read-only access
Slack
Read-only access
Jira
Read-only access
Notion
Read-only access
Pendo
Read-only access
Sources inbox
One source per item, deduplicated
Step 2 · Extract
Every source is read for pain, needs and workarounds. Each insight keeps its exact quote, a confidence level and its place in your product structure.
Thanks for jumping on. Overall the team likes the dashboards.
But every month end, exporting the report takes ten minutes or more.
Is that the full workspace export?
Yes, and our admins can't schedule it, so someone sits and waits.
We've started copying numbers into a spreadsheet instead.
Step 3 · Intelligence
Insights group within each product area and are scored by confidence and freshness. Single source evidence is flagged so nobody overreacts.
Step 4 · Opportunity
One click turns a cluster into a brief: problem, who is affected, evidence, related capabilities, proposed feature and the goal it supports.
Opportunity
Problem
Monthly report exports take ten minutes or more, so admins wait and then rebuild numbers by hand.[1][2]
Who is affected
Workspace admins and finance leads at month end.[3]
Evidence
9 insights from 6 distinct sources. Freshness high.
Proposed feature
Background exports with scheduling and an email when the file is ready.[1][4]
Goal it supports
Reduce time to monthly reporting.
Assumption, needs validation: scheduled exports reduce support contacts.
Step 5 · Take it forward
Intent, PRD, epics and stories are drafted one stage at a time for you to edit and approve, then pushed to Jira or Linear when you say so.
Intent
Each stage is reviewed and approved before the next one runs.
Backlog · Jira or Linear
Pushed only when you click
Ask your Knowledge Base
Answers come from your strongest clusters first, say how many sources back each point, and end with the gaps.
Prefer your own assistant? Connect Humane to Claude or ChatGPT and ask about everything it has learnt: insights, clusters, opportunities, documents and goals.
Read-only, using your own access.
Points link to the insights and sources behind them. Anything else is labelled an assumption.
Humane only reads your tools. It writes to Jira or Linear only when you click push.
Each workspace is isolated. Personal details are removed before any AI step.
Free
$0
Try it on your real signal
Starter
$49 / month
For a single product team
Team
Most popular$199 / month
For product orgs with many squads